Privacy Policy

The data controller for all personal data collected through the fb7 platform is fb7, the operator of https://fb7.vin. For any questions or requests relating to this Privacy Policy or your personal data, you may contact the fb7 support team via live chat available 24 hours a day, 7 days a week, or via email at [email protected].

fb7 is committed to ensuring that any third-party service providers who process data on our behalf do so under contractual obligations that mirror our own data protection standards. We conduct due diligence on all data processors before engaging them and review those arrangements periodically.

fb7 collects the following categories of personal data from users of the platform:

• Identity data: full name, date of birth, and gender as provided during account registration and KYC verification.
• Contact data: mobile phone number and email address used for account creation and support communications.
• Financial data: payment method identifiers (e.g. tokenised bKash or Nagad account references), deposit and withdrawal history, and transaction records. Full payment credentials are never stored by fb7 — they are handled by our payment processor partners.
• Technical data: IP address, device type, browser type and version, operating system, and session identifiers collected automatically when you access the platform.
• Usage data: game play history, bet history, session duration, and platform interaction data used to personalise your experience and to monitor responsible gaming patterns.
• Verification data: copies of identity documents, utility bills, or other proof-of-identity materials submitted during KYC verification. These are stored securely and accessed only by authorised compliance staff.

fb7 processes your personal data for the following specific purposes, each of which has a lawful basis:

• Account management: to create, maintain, and administer your fb7 account, including verifying your identity and processing your deposits and withdrawals.
• Service delivery: to provide the gaming, betting, and platform features you have requested, including processing bets, recording outcomes, and crediting winnings to your account.
• Legal and regulatory compliance: to meet our obligations under applicable anti-money laundering regulations, to conduct KYC verification, and to respond to requests from regulatory authorities or law enforcement where required by law.
• Responsible gaming monitoring: to identify patterns of play that may indicate problem gambling, to apply deposit limits or self-exclusion tools when requested, and to protect vulnerable players.
• Platform improvement and fraud prevention: to analyse usage patterns, detect and prevent fraudulent activity, improve platform performance, and personalise the gaming experience for Bangladesh players.

fb7 does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. We may share your personal data with selected third parties only where it is necessary to deliver our services or comply with our legal obligations. The categories of third parties with whom we may share data are: payment processors (including the operators of bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks) solely for the purpose of processing your transactions; identity verification and KYC service providers engaged to verify the accuracy of the information you provide; game providers who supply games to the platform, to the extent that game session data is transmitted to their servers to generate game outcomes; and regulatory authorities, law enforcement, or courts where disclosure is required by applicable law.

All third parties with whom fb7 shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared. fb7 does not transfer personal data to jurisdictions outside of what is necessary for the delivery of its services.

fb7 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data is retained for the duration of your account's active status and for a period of up to 5 years after account closure, to meet anti-money laundering record-keeping obligations.
• KYC and identity verification documents are retained for a minimum of 5 years from the date of verification, in line with standard anti-money laundering requirements.
• Transaction records are retained for a minimum of 5 years from the date of the transaction for audit and regulatory compliance purposes.

After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Technical data and usage analytics may be retained in anonymised aggregate form for longer periods for platform improvement purposes.

fb7 uses cookies and similar tracking technologies to operate the platform, maintain your session when you are logged in, and collect technical and usage data as described in this policy. Cookies are small text files stored on your device by your browser. fb7 uses the following types of cookies: strictly necessary cookies (required for the platform to function — these cannot be disabled); functional cookies (which remember your preferences, such as language settings); and analytical cookies (which collect anonymised data about how users interact with the platform, used to improve performance and content).

fb7 does not use third-party advertising cookies or permit third-party advertising networks to place tracking cookies on the platform. You may configure your browser to block or delete cookies; however, doing so may impair the functionality of the platform, including your ability to log in and maintain an active session.

fb7 applies the following technical and organisational security measures to protect your personal data:

• SSL/TLS encryption for all data transmitted between your device and fb7's servers, preventing interception of data in transit.
• Tokenisation of payment credentials, meaning that fb7 stores only a reference token rather than your actual payment account details. Your bKash or Nagad account number is never stored in plain text on fb7's systems.
• Access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Regular security reviews and monitoring of platform systems to detect and respond to potential security incidents promptly.

As a user of the fb7 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the fb7 support team via live chat or at [email protected]:

• Right of access: you may request a copy of the personal data fb7 holds about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data. This right is subject to our legal obligations — for example, we are required to retain certain records for anti-money laundering compliance and cannot delete them on request during the mandatory retention period.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or object to our processing it.
• Right to object: you may object to the processing of your personal data for direct marketing purposes. fb7 does not use your data for third-party marketing, but if you wish to opt out of receiving promotional communications from fb7 itself, you may do so by contacting the support team.

fb7 will respond to all data rights requests within 30 calendar days of receipt. In complex cases this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. fb7 will not charge a fee for processing data rights requests unless a request is manifestly unfounded or excessive.

The fb7 platform is strictly for adults aged 21 and above. fb7 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account, access the platform, or provide any personal data to fb7. If fb7 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal data to fb7, please contact the support team immediately via live chat. fb7 will investigate the matter and take appropriate action, including account closure and data deletion, without delay.

fb7 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to our platform and services. The current version of this policy is always available at /privacy-policy, and the effective date at the top of this page will be updated whenever a new version is published.

Where changes to this policy are material — meaning they significantly affect how your data is collected, used, or shared — fb7 will endeavour to notify registered players via the contact details held on their account before the changes take effect. Your continued use of the platform after a revised policy has been published constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which fb7 handles your personal data, please contact the fb7 support team. We are available 24 hours a day, 7 days a week via live chat on the platform. You may also reach us by email at [email protected]. Our team will acknowledge your message promptly and work to resolve your concern as quickly as possible. fb7 takes all data privacy enquiries seriously and is committed to maintaining the trust of every player on the platform.

This Privacy Policy is governed by applicable law. fb7 operates as an online entertainment platform and processes personal data in accordance with the data protection principles of the jurisdictions in which it operates. By using the fb7 platform, you acknowledge that your personal data may be processed and stored on servers located outside of Bangladesh where this is necessary for the delivery of our services, provided that appropriate safeguards are in place to protect your data in accordance with this policy.

Any dispute arising out of or in connection with this Privacy Policy that cannot be resolved through direct engagement with the fb7 support team may be referred to the appropriate dispute resolution mechanism in accordance with applicable law. fb7 is committed to resolving all privacy-related concerns fairly, transparently, and without undue delay.